Privacy Notice

This document outlines our practices concerning the gathering, utilization, and sharing of personal information when you utilize our platform, along with the options available to you regarding such data.

We utilize your information to deliver and enhance our platform. By accessing our platform, you consent to the collection and processing of data as outlined in this notice. Terms not specifically defined here carry the same meaning as those found in our Terms and Conditions.

Key Terms

For clarity in this Privacy Notice, the following terms are defined as:

Browser Cookie: A small data file created by a website and stored by your web browser to identify your browser, provide analytics, and remember your preferences such as language settings or login credentials.

Organization: (referenced as "the Organization", "We", "Us" or "Our" throughout this notice) refers to Great-Dog-Parks.com.

User Account: A distinct account established for you to access our platform or specific sections of our platform.

Equipment: Any equipment capable of accessing the platform including computers, mobile phones, or tablets.

Internet Protocol Address: Every device connected to the internet receives a unique numerical identifier called an Internet Protocol (IP) address, typically assigned by geographic regions and used to determine connection location.

Personal Information: Information about a living person who can be identified from such data or from combination with other information we possess or may obtain.

Activity Data: Information automatically gathered through platform usage or from platform infrastructure, such as page visit duration.

Data Administrator: The individual or entity who determines the purposes and methods for processing personal information. We serve as the Data Administrator for your personal information.

Platform: Refers to the website.

External Service: Services or content provided by third parties that may be shown, included, or accessible through our platform.

Site: Refers to Great-Dog-Parks.com, available at https://great-dog-parks.com

User: The person accessing or utilizing the platform, or the organization on whose behalf such person is accessing the platform.

Information We Gather

Personal Information: When using our platform, we may request certain identifiable information that can be used to contact or identify you. This may include your email address, cookies, and activity data. We may use your personal information to send newsletters, marketing materials, and other information that might interest you. You can unsubscribe from these communications by following the unsubscribe instructions in any message we send or by contacting us through our contact form on our website.

Activity Data: We collect information about how our platform is accessed and used. This may include your device's IP address, browser type and version, pages visited, visit timestamps, time spent on pages, unique device identifiers, and other diagnostic information.

Tracking and Cookie Information: We employ cookies and similar technologies to monitor platform activity and store certain information. Cookies are small data files that may contain anonymous unique identifiers sent to your browser and stored on your device. We also use beacons, tags, and scripts to collect and track information for platform improvement and analysis. You can configure your browser to reject cookies or alert you when cookies are being sent. However, refusing cookies may limit your ability to use certain platform features. Cookie types we use include: Session Cookies (for platform operation), Preference Cookies (to remember your settings), and Security Cookies (for security purposes).

Additional Information: We may collect your information when you submit support, privacy, legal, or other inquiries to us. We may also gather data when working with current and prospective clients.

How We Use Your Information

Information we collect may be used for the following purposes:

To customize your experience, enhance the website, improve customer service, process transactions, manage promotions or surveys, send periodic communications, provide and maintain the platform, notify you of platform changes, enable interactive features, provide customer support, gather analytical insights for platform improvement, monitor platform usage, detect and prevent technical issues, and provide news and special offers about similar goods and services unless you opt out.

Information Storage Duration

We retain your personal information only as long as necessary for the purposes outlined in this notice. We maintain and use your personal information to comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Activity data is typically retained for shorter periods for internal analysis, except when used to enhance security, improve functionality, or when legally required to retain for longer periods.

Information Transfer

Your information, including personal data, may be transferred to and stored on computers located outside your jurisdiction where data protection laws may differ from your local laws.

If you are located outside the EU and provide information to us, we transfer the data to the EU for processing. Your consent to this notice and submission of information constitutes agreement to such transfer.

We take all reasonably necessary steps to ensure your data is handled securely according to this notice, and no transfer occurs without adequate security controls in place.

Information Security

Your data security is important to us, but no internet transmission or electronic storage method is completely secure. While we use commercially reasonable measures to protect your personal information, we cannot guarantee absolute security.

Information Sharing

If our organization undergoes a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

We may be required to disclose your personal information when legally obligated or in response to valid requests from public authorities.

We may disclose your personal information when we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or property, prevent or investigate wrongdoing related to the platform, protect user or public safety, or protect against legal liability.

European Data Protection Rights (GDPR)

If you are an EEA resident, you have specific data protection rights. We aim to take reasonable steps to allow you to correct, modify, delete, or limit the use of your personal information.

To learn what personal information we hold about you or to request its removal, please contact us through our contact form on our website.

You have the following rights: access, update, or delete your information (directly through your account settings when possible); rectification of inaccurate or incomplete information; object to our processing of your personal information; request processing restrictions; data portability in a structured, machine-readable format; and withdraw consent where we relied on your consent for processing.

We may verify your identity before responding to such requests. You have the right to file a complaint with a Data Protection Authority regarding our collection and use of your personal information.

California Online Protection Act (CalOPPA) - Do Not Track

We do not support Do Not Track signals. Do Not Track is a browser preference that informs websites you do not wish to be tracked. You can enable or disable this feature in your browser's preferences or settings.

External Website Links

This privacy notice applies only to our platform. Our platform may contain links to external websites not operated by us. We are not responsible for the content, accuracy, or opinions on such websites, and do not investigate or monitor them for accuracy or completeness. When you leave our platform via a link, our privacy notice no longer applies. Your browsing and interaction on external websites is subject to their own terms and policies.

Third-Party Content and Services

We may display third-party content or provide links to external websites and services. You acknowledge that we are not responsible for any third-party services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, or quality. We assume no liability for third-party services, which are provided solely for your convenience. You access and use them at your own risk under their respective terms and privacy policies.

Service Partners

We may engage third-party companies and individuals to facilitate our platform, provide services on our behalf, perform related services, or help analyze platform usage. These parties have access to your personal information.

We may use third-party partners to monitor and analyze platform usage. For paid products or services, we use third-party payment processors. We do not store or collect payment card details - this information goes directly to our payment processors, whose use of your information is governed by their privacy policies.

Payment processors we work with include:

Stripe - Privacy Policy available at https://stripe.com/us/privacy

Paddle - Privacy Policy available at https://www.paddle.com/legal/privacy

Minors' Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us through our contact form on our website. If we discover we have collected personal information from minors without parental consent verification, we take steps to remove such information from our systems.

Policy Updates

We may periodically update this privacy notice. We will notify you of changes by posting the updated notice on this page and will inform you via prominent notice on our platform prior to changes taking effect, updating the effective date at the top of this notice.

We recommend reviewing this notice periodically for changes. Updates become effective when posted on this page.

Additional Disclaimers and Waivers

Service Availability: We make no warranties regarding the continuous availability of our platform. The platform may be temporarily unavailable due to maintenance, updates, or technical issues beyond our control.

Data Accuracy: While we strive to maintain accurate information, we make no warranties regarding the accuracy, completeness, or reliability of any data processed through our platform.

Third-Party Integration: Our platform may integrate with third-party services. We disclaim all liability for any issues, data loss, or security breaches that may occur through such integrations.

User-Generated Content: Users are solely responsible for any content they create, upload, or share through our platform. We reserve the right to remove any content that violates our terms or applicable laws.

International Usage: Our platform may be accessed globally. Users are responsible for compliance with their local laws and regulations regarding data privacy and platform usage.

Force Majeure: We shall not be liable for any delays or failures in performance resulting from acts beyond our reasonable control, including natural disasters, government actions, or network failures.

Contact Information

If you have questions about this privacy notice, please contact us through our contact form on our website.